Thursday, February 3, 2011

Gluten-Free Watercooler-Serafina Restaurant

Last month I blogged about Serefina's Restaurant.  Serafina, a fine Italian eatery with 5 locations alone in NYC has now spread it's wings and landed itself in East Hampton, NY, Sao Paolo, Brazil, and coming soon Philadelphia.  When I mentioned Serefina in my previous post, I was posting about the Dream Hotel location on West 55th Street and Broadway.    

After posting I received a post from a fellow reader asking if the GF pasta was made with the same water as the gluten pasta.  Erin was concerned there would be cross-contamination.  I have to be honest, when I ordered the pasta from the Serafina location Dream Hotel, I just assumed it would be made separately.  And after Erin posted this concern it got me thinking.  It got me thinking, do all Serafina locations carry GF pasta? and if so, how does each location treat the gluten allergy, and how does the chef prepare the foods, and/or use the same utensils and cooking area and further more, is the staff knowledgeable?!  So I called each location.  I was able to get an answer from 5 of the 7 locations.  I could not get in touch with the E. Hampton location, and obviously being here in NY I cannot call Brazil.  So I emailed the contact person on the website asking my questions, I even asked about the Philly location that is not even open yet.  I hope to hear from those locations soon, and when I do, I will post the response.

Here are the locations I was able to get in touch with...

Serafina-(Dream Hotel) 210 W. 55th Street at Broadway (212) 315-1700
Manager and chef confirms that they
DO have gluten-free pasta. GF pasta is cooked with different/fresh utensils, cooking pans, water and in fact has a separate cooking area all together for gluten-free.  (This is the location I had gone to.  It's sooo worth it!  Click above on Serafina Restaurant for some GF tasty pics)!

Serafina-
58th St and Madison (212) 832-8888
Manager confirms that they
DO NOT have/carry gluten-free pasta. They have a completely different menu then all other locations. The staff was very short with me on the phone. It did not appear that they would be carrying GF anytime soon.

Serafina-
61st between Madison and Park (212) 702-9898
This location
DOES HAVE GF Pasta. Manager and Chef confirm that cooking GF is a "made to order" basis, therefore chef confirms that they use separate water, utensils, cooking pans and a separate space to make these meals.

Serafina-
(Time Hotel)-224 West 49th St. between Broadway and 8th Ave (212) 315-1700
Manager and chef both confirm that the brand of pasta they use for all pasta dishes
IS gluten-free. Their choice of pasta just happens to be a gluten-free pasta (it is fusilli shape). I asked the manager to check and confirm with the chef, and the chef showed her the bag of pasta. Their pasta's are labeled gluten free. However, their home-made pasta is not gluten-free so do not get confused, and yes gluten free pasta is made separately from home-made pasta, in separate utensils, pans, water etc, but know that because it is made separately the manager mentioned it will take longer to cook. (because it will take longer to boil new water)

Serafina-
1022 Madison Avenue at 79th St. 2nd Floor (212) 734-2676
Manager confirms that they do
NOT carry gluten free pasta. I then asked if they would be getting it soon. The Manager said that they don't foresee carrying gluten-free anytime soon. This manager was short, to the point and didn't seem to have any interest in the subject matter.

I hope everyone enjoys this post and finds it helpful!

xoxo Julie


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